Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Smart Digital Asset S.r.l. ("Medika Web", "we", "us") collects, uses, and protects personal information when you visit medikaweb.com or contact us. We are the data controller under GDPR and the "business" under CCPA/CPRA.
1. Information we collect
- Information you provide: via contact form, we collect name, email, practice type, and message.
- Technical data: our host logs limited info (IP, browser, pages, timestamps) to deliver and secure the site.
No ad or analytics tracking cookies. See Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the website.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps when you contact us.
- Legitimate interests: site operation, security, and enquiry responses.
- Legal obligation: required data retention or disclosure.
4. Who we share data with
We use trusted processors acting on our instructions:
- Cloudflare: hosting, CDN, security.
- Resend: delivers contact-form emails to us.
- Google LLC: web font delivery.
- Cal.com: appointment scheduling (booking calendar only).
We do not sell or share data for cross-context behavioral advertising.
5. International transfers
Based in the EU, serving US clients; data may be processed in EU/US with safeguards like SCCs.
6. Data retention
Contact-form data kept only as long as needed for your enquiry, then deleted/anonymized.
7. Your rights (GDPR)
EU/EEA/UK residents: rights to access, rectify, erase, restrict, object, and port data. Lodge complaints with local authorities.
8. Your rights (California — CCPA/CPRA)
California residents: rights to know, delete, correct, and opt out of "sale"/"sharing". We do not sell/share data. No discrimination for exercising rights.
9. How to exercise your rights
Email info@medikaweb.com; we respond within legal timeframes.
10. Changes to this policy
We may update this policy. "Last updated" reflects the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com